If you are performing a full cleanup, also check C:\Program Files (x86)\AnyDesk . 🍎 Deleting AnyDesk Cache on macOS MacOS stores AnyDesk information in the Library folders.
Deleting the AnyDesk cache and configuration files is essential for troubleshooting connection issues, clearing out old session logs, or performing a clean uninstallation. Since the application stores data in multiple hidden directories, a "full review" of the process involves clearing both the user-specific and system-wide data folders. 🪟 Deleting AnyDesk Cache on Windows delete anydesk cache
On the Windows operating system, the cache is tucked away in the hidden AppData directory. Users must navigate to %appdata%\AnyDesk to find the relevant files. However, simply deleting files while AnyDesk is running can cause errors. The correct procedure involves closing the application entirely—often requiring the user to exit the "tray icon" via the Task Manager—and then deleting the contents of the images and trace folders. In more stubborn cases, using the Windows "Run" command ( %programdata%\AnyDesk ) may be necessary to clear global service logs. If you are performing a full cleanup, also
Resolve "Session Rejected" or "Configuration Error" messages. Since the application stores data in multiple hidden
This removes the entry from your dashboard but keeps the underlying cache files on your disk. Summary Table Cache Path Key Files to Delete %localappdata%\AnyDesk thumbnails folder macOS ~/Library/Application Support/AnyDesk thumbnails , ad.trace Linux ~/.anydesk/ thumbnails , *.trace