Gain seamless access to the systems you manage, whenever you need them. Bomgar Jump technology empowers your IT support team to initiate secure, unattended remote desktop access to Windows, Mac, and Linux machines.
Bomgar (now BeyondTrust Remote Support) is a widely deployed privileged access management solution. Its architecture typically involves an appliance (physical or virtual) that mediates sessions between a support representative and an endpoint. A lesser-documented but operationally common practice is the — where a technician, after connecting to a primary host (e.g., a user’s laptop), uses that host as a springboard to reach another internal system (e.g., a server or database).