Established at police stations and manned by civilian IT staff, these desks register complaints directly into the CMS.
Recent articles have highlighted the integration of AI with the complaint system. punjab police complaint management system
Bridging the Gap Between Citizens and Law Enforcement Established at police stations and manned by civilian
“Your complaint is our command. Punjab Police is committed to justice with transparency.” punjab police complaint management system
It is a prime example of how "E-Governance" is being used to fight corruption and enforce accountability in one of the most challenging bureaucratic environments.