| Issue | Solution | |--------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------| | | Force install via “Have Disk” using Alps .inf . Disable Windows Update driver search. | | Two-finger scroll not working | Install OEM-specific version (generic Alps may lack gesture support). Check in registry: HKLM\SOFTWARE\Alps\ → TouchPad features enabled. | | Cursor jumps / erratic movement | Lower PalmCheck sensitivity in Alps control panel → Advanced → Palm Tracking. | | Driver install fails “No Alps hardware” | Your touchpad is actually Synaptics or Elan. Check hardware ID in Device Manager → Details → Hardware IDs (contains VEN_ALPS or VEN_DELL ).| | Sleep/resume touchpad freeze | In Device Manager → Alps touchpad → Power Management → Uncheck “Allow the computer to turn off this device”. | | Gestures missing after Windows Update | Windows Update may replace Alps driver with a generic HID driver. Reinstall OEM driver and hide the update via wushowhide.diagcab . |
Many laptops have a function key (like Fn + F7 ) or a small physical button near the pad to turn it on/off. Check this before installing drivers. alps touchpad driver windows 7
Windows 7 may block drivers that aren't signed. If you see this error, you may need to press F8 during boot and select "Disable Driver Signature Enforcement." Check hardware ID in Device Manager → Details