Key Activities Business Model Canvas Link

Do not list administrative tasks like "paying bills," "hiring HR," or "tax accounting." While necessary, these are Operational Expenses , not Strategic Key Activities . Key Activities are what make you money; administrative tasks are what keep you out of jail.

Every activity listed should directly support your value proposition. If an activity doesn't help deliver value to the customer, it may not be "key." Identifying Your Own Key Activities key activities business model canvas

The Takeaway: As the business model pivoted from logistics to tech to production, the Key Activities shifted entirely. If Netflix had kept its focus on DVD shipping logistics while trying to be a content creator, the business would have collapsed. Do not list administrative tasks like "paying bills,"

These involve finding new solutions for individual customer issues. This model dominates service firms, hospitals, and consultancies. The key here is knowledge management and continuous training . If an activity doesn't help deliver value to