Components Of Active Listening __full__ < Desktop >
Unlike passive listening (where you might hear the words but let your mind wander), active listening requires the listener to provide feedback to the speaker. It is a soft skill that relies on a combination of three distinct categories of behavior: , Verbal Components , and Attitudinal Components .
Active listeners must shut down their "internal dialogue"—the habit of mentally preparing a rebuttal or thinking about what to say next while the other person is still speaking. components of active listening
Put away phones, close laptop tabs, and minimize environmental noise. Unlike passive listening (where you might hear the
Even with perfect body language and verbal cues, active listening fails without the correct internal mindset. Put away phones, close laptop tabs, and minimize
To master these components, one must also recognize what hinders them:
These components involve the words and sounds used to show the speaker that you are processing the information.
