On the login screen, users are required to enter their specific credentials:
| Problem | Possible Solution | |--------|-------------------| | | Click “Forgot Password?” on the login page. An email reset link will be sent to your registered email. | | Account locked | After 5 failed login attempts, the account locks for 15 minutes. Wait or contact support. | | “Invalid username or password” | Check for caps lock. Try resetting password. Ensure you are using the correct email (Mitchell 1 accounts are case-sensitive for passwords only). | | No welcome email after purchase | Check spam/junk folder. Add @mitchell1.com to your safe senders list. Contact sales if missing after 1 hour. | | Two-factor code not received | Verify your phone/email is correct in account settings. Try the backup codes provided during 2FA setup. | | Browser issues | Clear cache and cookies. Use latest Chrome, Firefox, Edge, or Safari. Disable ad blockers that might interfere. | mitchell on demand login
After logging in, you gain access to several high-powered modules designed to streamline the repair workflow: On the login screen, users are required to