This feature breaks down exactly why this happens and provides a surgical strike guide to getting back to benchmarking.
: Right-click the 3DMark shortcut and select "Run as Administrator" to bypass potential permission issues with the C:\ProgramData folder. Step-by-Step Troubleshooting Guide 1. Repair or Manually Reinstall SystemInfo 3dmark stuck on starting ui
When 3DMark launches, it performs a handshake with its backend servers (owned by UL Solutions). It checks for: This feature breaks down exactly why this happens
Users attempting to launch 3DMark (via Steam or the standalone version) may encounter a hang-up where the application fails to load. The loading screen remains indefinitely on the message eventually requiring the user to force-close the application via Task Manager. Occasionally, this is accompanied by a "Connection error" or a black screen. Occasionally, this is accompanied by a "Connection error"
3DMark uses a low-level system information gatherer. On first launch (or after a Windows update), it must compile a kernel driver on-the-fly. Antivirus software (McAfee, Norton, even Windows Defender) often quarantines this compilation step because it looks like a rootkit installer.