La Mevasalut: A Comprehensive Analysis of Catalonia’s Digital Transformation in Primary Care
By digitizing routine tasks, La Mevasalut contributes to the sustainability of the Catalan healthcare system. Reducing "missed appointments" (no-shows) is a key benefit; when patients can easily cancel online, the slot can be reallocated to another patient. This optimizes the utilization of medical staff time. la mevasalut
The most utilized features of the portal remain administrative. Users can request, reschedule, and cancel appointments with their General Practitioner (GP) or pediatrician. This automation has significantly reduced the administrative burden on primary care centers (CAPs), freeing up phone lines for urgent needs. Furthermore, the portal allows users to update personal data, such as contact information, ensuring the demographic database remains current. The most utilized features of the portal remain
The adoption of saw a massive surge during the COVID-19 pandemic as citizens sought secure ways to manage health needs remotely. Furthermore, the portal allows users to update personal