If cleaning the filter didn’t work, something may be stuck inside the pump housing or the hose leading to it.
If you hear the pump engage with a healthy, strong whir, and the water rushes out of the drain hose, you have won. The error code will vanish, the door will unlock, and the machine will hum its song of tranquility once more.
Before you resign yourself to buying a new machine or calling a plumber, take a breath. In 80% of front-loading washers and many top-loaders, the culprit is a simple clog in the drain pump filter. This is the "appendix" of the washing machine—a small trap designed to catch foreign objects before they destroy the pump impeller.
Got questions? Drop them in the comments—we’ve unclogged everything from LEGO men to guitar picks over here.
Here is the step-by-step saga of how to clear it.