App Connect Activation Key __top__ Jun 2026

| Issue | Cause | Solution | | :--- | :--- | :--- | | | Typo or expired entitlement. | Copy the key directly from the IBM portal. Ensure no trailing spaces. Check if your support contract is active. | | Images pulled rate limited | Missing/Incorrect entitlement secret. | Verify the secret name matches exactly ibm-entitlement-key (or whatever is defined in your CR). | | "License not accepted" error | On Linux, the license agreement text was not accepted during install. | Run ./license/LA_en or set the environment variable LICENSE=accept in your container deployment. | | Connectivity Errors | Firewalls blocking access to IBM licensing servers. | Ensure your server allows HTTPS outbound traffic to IBM endpoints (usually www.ibm.com or registry endpoints). |

There are three primary ways to obtain a key, depending on your vehicle model and how much you're willing to do yourself: app connect activation key

Navigate to → Settings → VW Connect (or We Connect). Select the option to enter an activation code. | Issue | Cause | Solution | |

Below is a useful write-up covering where to get the key, how to apply it, and troubleshooting common activation errors. Check if your support contract is active