Former employees have described a "living nightmare" characterized by an abusive and toxic atmosphere, extreme pressure, and high staff turnover.

This culture was often hinted at in her reality show, The Rachel Zoe Project , but intensified through later reports and social media "snark" forums. 3. Zoe Laverne: Grooming Controversies (2020–2025)

A major published in March 2026 detailed the story of Zoe Watts , a survivor of domestic abuse within a marriage.