. Google Help +5 2. Contact the Third-Party Phone Provider Most facilities use specific vendors to manage inmate calls. If you accidentally pressed a button to block calls during an automated prompt, you must contact these providers directly to lift the restriction. Center for Constitutional Rights +1 14 sites Texas offender telephone friends and family - Frequently Asked Questions You can sign in at https://securustech.online/#/login and go to 'Manage Prepaid Account' to block and unblock calls. You can also ... Texas Prison Phone IC Solutions > Friends Family Home > Support > Blocked Calls Facility Phone Numbers. If this does not resolve the issue you may need to also add our customer service number 888-506-8407 to yo... ICSolutions How to Unblock a Number on an Android Phone - Avast Mar 24, 2025 —

If you hang up before the prompt finishes, the block may remain in place.

This is a trap many fall into. You have unlimited minutes on your cell plan, but the inmate pays to call you, or you have a prepaid collect account .

Call the prison phone service provider (GTL, Securus, etc.). Do not call the prison guard station—they cannot help with phone billing. Tell them: "I need to verify my phone number is the primary approved contact for Inmate #[Name]."