The technical ecosystem of DigiOne relies on a secure cloud infrastructure built on Salesforce Legacy Site Systems. This infrastructure provides agents with real-time access to user data.
⚠️ DigiOne is not a credit card. It is a savings account with a complimentary virtual debit card.
| Feature | Details | |---------|---------| | | 100% paperless, video KYC | | Minimum balance | ₹10,000 (metro/urban) or ₹5,000 (semi-urban) – varies by location | | Monthly average balance (MAB) | Penalty if not maintained | | Debit card | Virtual digital debit card (physical card optional, fee applies) | | Cheque book | Available on request (charges may apply) | | Interest rate | As per HSBC savings account rates (typically 2.50% – 3.00% p.a.) | | Branch access | No free branch transactions (high fees if used) – it’s a digital-first account |
Before starting the DigiOne process, you must meet standard criteria.
The Digital One HSBC mobile app is available for both iOS and Android devices. The app provides a similar experience to the web platform, allowing you to manage your finances, make transactions, and access various banking services on-the-go.